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☎ Essential phone numbers

Vietnam emergency phone directory

Choose the situation, route or provider to find the right number. Tap a number to call.

Sources checked:
112Rescue, incidents and disasters113Police114Fire service115Ambulance / medical emergency

112–115 are emergency contacts. Other entries are customer service or route-specific lines. Numbers are listed for calls within Vietnam; charges and availability depend on the provider.

🛣 Expressway hotlines: choose a route, enter KM or use GPS →

🆘 Emergency: 112, 113, 114, 115

Choose the service for your situation. Give your location, what happened and a callback number; follow the operator’s instructions.

⚡ Electricity

Have the customer number and service address from your bill ready.

💧 Water supply

Use the supplier named on your water bill. The list below does not cover every locality.

🛣 Expressway contacts

Give the road, direction and nearest kilometre marker if known. Use the matching route’s number; for other roads check signs or toll receipts.

Ha Long – Van Don Expressway

Shared traffic police expressway hotline; state your route when calling. Not the operator’s vehicle recovery line.

☎ 19008099Official source ↗

Bac Giang – Lang Son Expressway

Shared traffic police expressway hotline; state your route when calling. Not the operator’s vehicle recovery line.

☎ 19008099Official source ↗

Phap Van – Cau Gie Expressway

Shared traffic police expressway hotline; state your route when calling. Not the operator’s vehicle recovery line.

☎ 19008099Official source ↗

HCMC – Long Thanh – Dau Giay Expressway

Shared traffic police expressway hotline; state your route when calling. Not the operator’s vehicle recovery line.

☎ 19008099Official source ↗

🏦 Lost bank card

Contact your card issuer for help blocking the card. Do not give OTPs, PINs or passwords to callers claiming to be staff.

📱 Lost SIM card

Report the loss and ask your mobile operator about suspension and replacement. Have subscriber information ready for verification.

🚗 Motor insurance

Use the insurer on your policy and ask for motor insurance support. Roadside assistance and claims coverage depend on your policy.

✈️ Airlines

Have your booking reference and flight details ready. For agency bookings, you may need to contact the ticket issuer.

🌐 Internet / TV

Choose the provider on your contract and prepare your customer number and installation address.