What do you need help with right now?
Choose a situation below for immediate safety steps, the right number to call, and nearby support services.
Move to a safe place first. Call the appropriate emergency number and follow the operator's instructions.
Call emergency rescue 112Call immediately when safety is at risk
Use these numbers only for genuine emergencies. Calls are handled by the competent public service.
Choose your situation
Each guide includes quick checks, safe first steps, and relevant support providers.
Motorbike breakdown
Move your vehicle to a safe place, perform a quick check, and find nearby roadside assistance.
Flat car battery
Recognize the signs of a flat battery and choose a safe solution before calling for help.
Flat tire
Stop safely and find mobile tire repair or roadside assistance.
Power outage
Check the extent of the outage and contact the electricity provider responsible for your area.
Short circuit
Prioritize isolating the power supply and reducing the risk of fire.
Burst water pipe
Shut off the water, limit damage, and find the right repair provider.
Locked out
Check backup options and find a transparent, nearby locksmith.
Lost bank card
Block the card as quickly as possible and contact the bank through its official channel.
Internet outage
Check your equipment before reporting the problem to your provider.
Lost phone
Suspend the SIM, locate or lock the device, and protect important accounts as soon as possible.
Lost identity documents
Record the loss and contact the right authority for a replacement identity card, driving licence, or passport.
Lost keys
Identify the lock, choose the right locksmith or manufacturer, and replace the lock if the key may be found by someone else.
Three things that help responders assist you faster
- 01Make the area safe
Move away from traffic, fire, electricity, gas, or any immediate hazard.
- 02Confirm your location
Prepare the address, nearest landmark, and a callback number.
- 03Describe the situation briefly
State what happened, who is affected, and whether the danger is continuing.
Not sure who to call?
Search by problem and location to find a relevant organization near you.