📱 Telecommunications

Internet outage — check and report a fault

Check your equipment before reporting the problem to your provider.

📍 Area: Detecting your location…

Quick checks before you call

  • Is the modem LOS light red?
  • Are all devices offline?
  • Is there a local power outage?

What can you do?

  1. Restart the modem once
  2. Check for loose cables
  3. Report the fault if the LOS light remains red

Still need help?

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