Automotive ·
Car breakdown: 5 things to do right away
Move your vehicle to a safe place, turn on the hazard lights, and gather the right information before calling roadside assistance.
Read article →Find rescue phone numbers nationwide
Find the right hotline and support provider for your issue.
📍 Current area: Choose an area
Something went wrong?
Vehicle, electricity, plumbing, locks, lost items, Internet or appliances — find your next step.
High-intent help
View all lost-item guides → I just lost something
Choose an item to see the first steps, official contacts, and a nearby support search.
Bank card
Block the card, check transactions, and call the bank’s official hotline.
See what to do first →Phone
Suspend the SIM, locate the device, and protect banking accounts.
See what to do first →Identity documents
Handle a lost ID card, driving licence, or passport through the right authority.
See what to do first →Keys
Choose the right help for a home, car, or motorbike lock.
See what to do first → 🛣 EXPRESSWAY ASSISTANCE
On an expressway? Find help for your route.
Operator hotlines, traffic police and medical emergencies. Use GPS or a kilometre marker to search for recovery, fuel and garages on the map.
Browse all expressways → Choose a route → Enter KM or use GPS → Find assistance
Near me
Help near you
Choose a service to find providers available in your current area.
Essential phone numbers
Vietnam emergency phone directory
Emergency contacts and official hotlines by provider and route.
Rescue, incidents and disasters112
CALLPolice113
CALLFire service114
CALLAmbulance / medical emergency115
CALL⚡ Electricity💧 Water supply🛣 Expressway contacts🏦 Lost bank card📱 Lost SIM card🚗 Motor insurance✈️ Airlines🌐 Internet / TV
View the full directory →Know what to do before calling
View all →Issue handling guides
Utilities ·
Sudden power outage: what should you check before calling?
Three steps to determine whether the issue is inside your home or on the local power grid.
Read article →
Finance ·
What to do if you suspect your bank account is compromised
Secure your banking services and preserve evidence to protect your account.
Read article →
Healthcare ·
What information should you give when calling emergency services?
Describe the situation clearly so the operator can assess it and dispatch the right support.
Read article →
Utilities ·
What should you do when you find a water leak at home?
Practical steps to limit damage before a repair technician or water provider arrives.
Read article → Safety ·
How to check whether a hotline number is official
Simple checks that help you avoid fake support numbers and reduce the risk of fraud.
Read article →Nationwide coverage
Find by province or city
Find local support services and contact numbers in your area.
Useful tool
World clock
Check the current time in Vietnam and around the world before you call or coordinate.
View world clock → 🇻🇳
-- VietnamHanoi
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-- United StatesNew York
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-- United KingdomLondon
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-- JapanTokyo