Lost-item help

I just lost something

Choose what is missing to see the safest first steps and the right contact channel.

Bank card

Block the card, check transactions, and call the bank’s official hotline.

  • Block it in your banking app
  • Call the card issuer
  • Change your password if details may be exposed
Open step-by-step guide

Phone

Suspend the SIM, locate the device, and protect banking accounts.

  • Suspend the SIM with your carrier
  • Use Find My iPhone / Find My Device
  • Secure banking and report the loss if needed
Open step-by-step guide

Identity documents

Handle a lost ID card, driving licence, or passport through the right authority.

  • Record when and where it was lost
  • Report it and ask about replacement
  • Watch for misuse of your identity
Open step-by-step guide

Keys

Choose the right help for a home, car, or motorbike lock.

  • Identify whether it is a home or vehicle lock
  • Confirm the unlocking fee before work starts
  • Replace the lock if someone may have found the key
Open step-by-step guide