Privacy at BLV SOS247

Privacy Policy

We collect only what is reasonably necessary to operate the hotline directory, respond to requests, and improve the service.

Last updated: August 14, 2026
Our privacy commitment

BLV SOS247 does not sell your personal information. Public hotline directory data is kept separate from information you voluntarily send to us.

1. Scope

This Policy applies when you visit or use BLV SOS247, search the directory, use location features, or contact us. It does not govern websites, applications, or services operated by organizations listed in the directory.

2. Information we process

Depending on how you use the service, we may process:

  • Search terms, selected province or city, filters, and pages viewed.
  • Approximate or precise location only when you grant browser permission. Location is used to suggest relevant results.
  • Technical information such as browser type, device type, IP address, timestamps, and basic server logs.
  • Your name, email address, evidence, and message when you voluntarily submit feedback or contact us.

Directory entries such as organization names, public hotline numbers, public addresses, and service descriptions are compiled from publicly accessible Internet sources and are not collected from a visitor's private device.

3. How we use information

We use information to provide and localize search results, remember your preferences, maintain security, diagnose errors, understand aggregate usage, respond to requests, verify corrections, and comply with legal obligations. We do not use your precise location for unrelated advertising.

4. Storage on your device

BLV SOS247 may use browser storage to remember language, theme, selected location, and other interface preferences. You can remove this data through your browser settings. Blocking storage may cause some preferences not to persist.

5. Information sharing

We may share limited information with infrastructure, hosting, analytics, email, mapping, or security providers solely as needed to operate the service; with competent authorities when legally required; or in connection with a legitimate business reorganization. We do not sell or rent personal information.

When you call a listed hotline or follow a third-party link, that third party may process your information under its own privacy policy.

6. Security and retention

We apply reasonable organizational and technical safeguards appropriate to the nature of the service. No Internet transmission or storage method is completely secure. Information is retained only for as long as reasonably needed for the purposes described here, dispute handling, security, and legal compliance, then deleted or anonymized where practicable.

7. Your rights and choices

Subject to applicable law, you may request access, correction, deletion, restriction, or clarification regarding personal information you have submitted to us. You may withdraw browser location permission at any time. To protect users and listed organizations, we may need to verify your identity or authority before acting on a request.

8. Children and policy updates

The service is intended for general audiences and is not designed to knowingly collect personal information from children. We may update this Policy when the service or applicable requirements change. The latest version will be posted on this page with its effective date.

9. Contact us

For privacy questions or requests, contact Công ty Cổ phần BLV Digital at blvdigital.jsc@gmail.com.

Submit an information request →