BLV SOS247 does not sell your personal information. Public hotline directory data is kept separate from information you voluntarily send to us.
1. Scope
This Policy applies when you visit or use BLV SOS247, search the directory, use location features, or contact us. It does not govern websites, applications, or services operated by organizations listed in the directory.
2. Information we process
Depending on how you use the service, we may process:
- Search terms, selected province or city, filters, and pages viewed.
- Approximate or precise location only when you grant browser permission. Location is used to suggest relevant results.
- Technical information such as browser type, device type, IP address, timestamps, and basic server logs.
- Your name, email address, evidence, and message when you voluntarily submit feedback or contact us.
Directory entries such as organization names, public hotline numbers, public addresses, and service descriptions are compiled from publicly accessible Internet sources and are not collected from a visitor's private device.
3. How we use information
We use information to provide and localize search results, remember your preferences, maintain security, diagnose errors, understand aggregate usage, respond to requests, verify corrections, and comply with legal obligations. We do not use your precise location for unrelated advertising.
4. Storage on your device
BLV SOS247 may use browser storage to remember language, theme, selected location, and other interface preferences. You can remove this data through your browser settings. Blocking storage may cause some preferences not to persist.
6. Security and retention
We apply reasonable organizational and technical safeguards appropriate to the nature of the service. No Internet transmission or storage method is completely secure. Information is retained only for as long as reasonably needed for the purposes described here, dispute handling, security, and legal compliance, then deleted or anonymized where practicable.
7. Your rights and choices
Subject to applicable law, you may request access, correction, deletion, restriction, or clarification regarding personal information you have submitted to us. You may withdraw browser location permission at any time. To protect users and listed organizations, we may need to verify your identity or authority before acting on a request.
8. Children and policy updates
The service is intended for general audiences and is not designed to knowingly collect personal information from children. We may update this Policy when the service or applicable requirements change. The latest version will be posted on this page with its effective date.
9. Contact us
For privacy questions or requests, contact Công ty Cổ phần BLV Digital at blvdigital.jsc@gmail.com.
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