Water outage in the area — who should you contact?

Quick checks before you call

• Is the issue inside the home, after the meter, or affecting the wider area?
• Do the nearest and main shutoff valves work?
• Is water near outlets, electrical equipment, or a slippery access area?

What can you do?

1. Close the appropriate water valve if it is safe to reach
2. Disconnect power in a flooded area without walking through water
3. Move vulnerable belongings and photograph the location and severity
4. Contact the water provider or a plumber depending on where the fault is

Still need help?

Do not continue if you are unsure. Find a qualified provider near you for safe assistance.