Washing machine will not drain — should you open the door?

Quick checks before you call

• Does the appliance have power, an error code, unusual noise, smell, or a leak?
• Did it fail at startup or during a particular cycle?
• Is water or heat reaching electrical parts, sockets, or power cables?

What can you do?

1. Disconnect power and shut off related water or gas only when safe
2. Record the model, error code, time, and symptoms
3. Do not dismantle covers, capacitors, circuit boards, or gas lines
4. Contact an appliance technician who provides clear pricing and warranty terms

Still need help?

Do not continue if you are unsure. Find a qualified provider near you for safe assistance.